The Austin Chapter Cancellation/Refund Policy differs according to the event type. Please read the cancellation and refund policy below according to the type of event you are attending.
Dinner Meetings (PDM)
Cancellations are allowed up to one (1) hour before the event starts. If you have paid in advance with a credit card or check and your cancellation is received no later than 1 hour before the event starts, the Austin Chapter will provide a full refund.
Cancellations and Refunds after the event starts will not be allowed and you will forfeit any payment made.
Education Classes, Seminars and Other Programs
If you pay in advance with a credit card or check, cancellations along with full refunds are allowed no later than 1 week (7 days) before the event starts. Cancellations less than 7 days before the event carry a $50 cancellation fee. In other words, a full refund will be made minus a $50 cancellation fee. Once the program starts, cancellations (no shows) carries a $100 cancellation fee.
Processing a Cancellation/Refund
Anytime before the event starts, click on the sign-up link for the event and from the Reservation dropdown select "Cancel" and from the Payment dropdown select "Refund". Your request will be processed within 48 hours.
If you have question about our cancellation and/or refund policy, please feel free to Contact Us.